Shipping Policy

Shipping Policy

At irisharp, we want your new eyewear in your hands — fast, safe, and without surprises. Here's everything you need to know about how we ship.

Free U.S. Shipping

We offer free standard shipping on all orders within the United States — no minimum purchase required. Every pair of irisharp frames ships at no extra cost to you.

Shipping Options & Delivery Times

Shipping Method Cost Estimated Delivery Carrier
Standard Shipping FREE 10–15 business days USPS / UPS
Express Shipping $14.95 7-10 business days UPS
Priority Overnight $29.95 5-8 business days UPS

*All delivery times are estimates and begin after your order has been processed (typically 1–2 business days).

Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays).
  • Prescription orders may require an additional 1–2 business days for lens customization.
  • You'll receive a confirmation email with tracking information as soon as your order ships.

Tracking Your Order

Once your order leaves our warehouse, you'll get an email with a tracking link. You can also track your order anytime via our Order Tracking page using your order number and email.

International Shipping

We currently ship within the United States only. We're working hard to bring irisharp to more countries soon — sign up for our newsletter to be the first to know.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@irisharp.com within 7 days of the expected delivery date. We'll send a replacement at no extra cost.

Need Help?

📧 support@irisharp.com

🕐 Customer service hours: Monday–Friday, 9 AM – 6 PM EST

Thank you for choosing irisharp. We can't wait for you to see sharper.