Toll-free: (091) 123-4567
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Toll-free: (091) 123-4567
Browse our collection, select your frame, choose your lens type (if needed), and add to cart. Checkout takes about 2 minutes — we'll handle the rest.
No! You can order any irisharp frame as non-prescription (plano) lenses if you just want the style. To add prescription, you'll need a valid prescription from your eye doctor.
We're not directly in-network with insurance providers, but we provide detailed invoices (with CPT codes) that you can submit to your insurance for reimbursement. Most FSA and HSA accounts can be used at checkout.
You'll need your:
Not sure? Email your prescription to support@irisharp.com and we'll help you out.
Yes! Select "Progressive" or "Bifocal" when configuring your lenses. Add-ons available for blue light filtering, transitions, and more.
Prescription orders ship within 5–7 business days after we verify your prescription. Add 1–2 business days for shipping.
Each frame's product page lists measurements (lens width, bridge width, temple length). You can also check your current glasses — the numbers are usually printed on the inside of the temple.
No problem — your first exchange is free. Just email us within 30 days.
Yes! Most product pages include an AR try-on feature. Click the "Try On" button to see how frames look on your face using your camera.
Yes — studies show blue light glasses can reduce eye strain and improve sleep quality for people who spend 6+ hours a day on screens.
Both! Our blue light coating can be added to any prescription lens or purchased in non-prescription plano form.
Absolutely. Select "Blue Light Filter" as a lens add-on for any frame.
Currently, we ship to the United States only. We're working on expanding soon — sign up for our newsletter to be notified.
You'll receive a tracking link via email once your order ships. You can also track from our Order Tracking page.
30 days, free returns, no restocking fees. Full refund to your original payment method.
Yes — your first exchange is free. After that, return shipping is $7.95 per order.
Email support@irisharp.com within 7 days with a photo. We'll send a replacement immediately at no cost.
No — you can check out as a guest. But creating an account lets you track orders, save favorites, and check out faster next time.
Yes. All payments are processed via Shopify Payments with PCI-DSS Level 1 compliance and end-to-end encryption. We never store your full card details.
📧 Email: support@irisharp.com
🕐 Hours: Monday–Friday, 9 AM – 6 PM EST
💬 Live chat: Click the chat icon at the bottom right of any page
We respond to most inquiries within 24 hours during business days.
Phone support is coming soon. For now, email is the fastest way to reach us — and we read every message.
Still have questions? Email support@irisharp.com — we're here to help. 🐾
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