Privacy Policy

Last updated: June 14, 2026

irisharp ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit irisharp.com or make a purchase.

1. Information We Collect

Personal Information You Provide

• Contact details: name, email, phone number, shipping and billing address
• Payment information: credit/debit card details (processed securely via our payment processors)
• Account information: username, password, prescription details
• Communications: messages you send us via email, chat, or contact forms

Information Collected Automatically

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, time on page, click patterns, referring URLs
• Cookies and tracking: see our Cookie Policy below

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill orders (shipping, payment, customer service)
• To send order updates (confirmation, shipping tracking, delivery confirmation)
• To improve our website (analytics, performance, user experience)
• To send marketing communications (with your consent — see Section 6)
• To prevent fraud (identity verification, transaction monitoring)
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data to third parties. We share information only with:

Recipient	Purpose
Shopify (e-commerce platform)	Store, process, and fulfill orders
Stripe / PayPal	Process secure payments
UPS / USPS	Deliver your order
Klaviyo / email providers	Send order and marketing emails
Google Analytics	Anonymous website analytics
Legal authorities	When required by law

All third-party service providers are contractually obligated to protect your data.

4. Cookies

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember items in your cart
• Analyze site traffic and performance
• Deliver relevant advertising

You can control cookies through your browser settings. Disabling certain cookies may limit site functionality.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• PCI-DSS compliant payment processing
• Restricted employee access to personal data
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure.

6. Your Rights (CCPA & GDPR)

If you are a California resident or EU citizen, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your personal data (right to be forgotten)
• Opt out of marketing communications
• Data portability — receive your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, email privacy@irisharp.com. We'll respond within 30 days.

California-Specific Rights (CCPA)

California residents have the right to know what personal information is collected, sold (we don't sell), and disclosed. We honor "Do Not Sell My Personal Information" requests.

7. Data Retention

We retain your personal data for as long as necessary to: provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for 7 years for tax and accounting purposes.

8. Children's Privacy

irisharp.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of irisharp.com after changes constitutes acceptance.

10. Contact Us

📧 Email: privacy@irisharp.com

📬 Mail: Contact privacy@irisharp.com for our mailing address

🕐 Response time: Within 30 days